UNSA Laptops for Less - Warranty Claim
Please complete the form to submit your warranty claim and include all relevant details and files.
Customer and Device Details (UNSA Laptops for Less Warranty Processing)
Name used on the order
*
Same as customer name above
*
Same as customer name above
Full name
*
First Name
Middle Name
Last Name
Email address
*
example@example.com
Phone number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Student number
Order number
Purchase date
*
-
Day
-
Month
Year
Date Picker Icon
Basic Troubleshooting Confirmation
Before submitting a warranty claim, please confirm you have tried the following troubleshooting steps where possible. Some issues may be caused by software, Windows updates, or drivers and may not require hardware repair. This is a confirmation of attempted troubleshooting where possible — claims can still be submitted if the laptop cannot power on.
Please confirm the following
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Restarted the laptop completely
Installed all available Windows updates
Installed any available driver or manufacturer updates
Checked if the issue still occurs after updates and restart
Backed up any important personal files where possible before submitting the warranty claim
My device will not power on at all, so I cannot complete these troubleshooting steps.
Laptop model
*
Serial number or service tag
*
Warranty Issue and Supporting Information
Warranty issue category
*
Please Select
Overheating
Battery issue
Charging issue
Screen issue
Keyboard issue
Software issue
Physical damage
Other
Detailed issue description
*
Does the device power on?
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Yes
No
Device Usability & Priority *
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Urgent – Laptop will not turn on or cannot be used.
High Priority – Laptop works, but a major feature is not working properly.
Low Priority – Laptop is usable, but has a minor issue that does not significantly affect use.
Note: Cosmetic damage such as scratches, dents, or general wear and tear is generally not covered under warranty unless it affects the functionality of the device. That should help reduce cosmetic warranty claims.
Is the charger included with the device?
*
Yes
No
Supporting files (photos, videos, proof of purchase)
*
Upload a File
Drag and drop files here
Choose a file
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Data Responsibility Acknowledgement
Before submitting a device to UNSA Laptops for Less for warranty assessment or repair, you are responsible for backing up your own files. UNSA Laptops for Less is not responsible for any data loss that may occur during troubleshooting, repair, replacement, reinstallation, shipping, or supplier handling. Where possible, you should remove or secure personal and sensitive information before handing over your device. Devices submitted will be assessed by staff to determine whether the warranty qualifies (yes/no). Staff may add optional rejection notes if the warranty does not qualify.
Please confirm the following
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I confirm that I have backed up my important files.
I understand that UNSA Laptops for Less is not responsible for any data loss.
I have removed or secured personal and sensitive information from this device where possible.
Signature - Data Responsibility Acknowledgement
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Priority
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